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FAQ
Home / FAQ

  • How long does it take to get a reply after we send you an inquiry?

    We will reply to you within 12 hours after receiving the inquiry on working days.

  • Are you a direct manufacturer or a trading company?

    We have two production sewing factories and a fabric factory, and we also have our own international trade department, we produce and sell ourselves.

  • What products can you provide?

    Currently we offer covers for BBQ grills, Outdoor flat screen tv’s, patio furniture, umbrellas, fire pits, a/c units, and cushion bags. We are always looking for new applications for our fabrics and new products to cover. Also, we are constantly working on new fabric technologies to ensure that Hentex remains at the cutting edge of the outdoor fabric industry.

  • What application areas do your products mainly involve?

    Patio Furniture covers, Umbrella Covers, Hut Tub Covers, BBQ Grill Covers, Fire Pit Covers, Cushion Storage Bags, Swing Covers, Bench Covers, RV Covers

  • Can you make customized products?

    Yes! We are happy to offer custom size covers for a variety of products.

  • What is the production capacity of your company?

    Our company is currently producing all kinds of covers more than million, functional fabric production more than 10 million meters.

  • How does your company guarantee product quality?

    Hentex subjects all our fabrics to SGS for product testing and third-party verification. We achieve the highest ratings for water resistant, tear strength, UV protection and color fastness to light.

  • How will the goods be delivered to the customer?

    Usually we ship by sea.